BargeOps Portal Overview
Your customers are interested in the status of work that’s being done for them. Calls or emails requesting the locations and status of barges, for example, are common. Handling inquiries from customers can be very time consuming for your staff. One way to address this is through a daily status email that BargeOps can automatically send to customers informing them about all their commodities and barges. However, today’s customers want the information when they want it, not necessarily on a daily schedule at 0700!
The BargeOps Portal is technology designed to delight your customers by giving them the information they need when they need it. You can authorize your customers to access BargeOps via a web browser and see information that’s pertinent to them. You can determine the information that you want them to be able to access by setting simple permissions.
BargeOps Portal enables your customer to get the information they want when they want it! It’s all about making it easier for your customers to do business with you as their inland marine solution provider. It also reduces the inbound phone calls and emails for you.
If you have any questions, feel free to reach out.